FAQ's

Answers for Everything We Sell and Service.

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Ans.- We support computers, laptops, printers, CCTV, routers, accessories, and many other IT products — from setup to troubleshooting.

Ans.- We handle computer/laptop issues, printer problems, network setup, CCTV checks, software installation, and much more.

Ans.- We’re available for visits Monday to Saturday, 10:00 AM to 7:00 PM. Emergency visits may be arranged on request.

Ans.- Yes, we help with installation, driver setup, account login, and first-time use for new devices.

Ans.- Yes, we always provide a detailed estimate after inspection — with no hidden costs.

Ans.- We provide a wide range of services like computer/laptop repair, printer setup, CCTV installation, networking, data recovery, AMC plans, and more — all under one roof.

Ans.- Yes, we can provide a basic network layout map and service report for your reference and records.

Ans.- Most issues are resolved within 15 to 60 minutes, depending on the complexity.

Ans.- Yes, we provide network monitoring and usage tracking solutions — including logs and performance reports.

Ans.- Absolutely. We only access your system with your permission, and you can see everything we do in real-time.

Ans.- Yes, AMC saves time, prevents breakdowns, and reduces overall repair costs with proactive maintenance.

Ans.- Yes, we help you find and install compatible drivers/software even for older hardware models.

Ans.- Yes, we help you back up important recordings and can attempt recovery if footage was accidentally deleted.

Ans.- Yes, we recommend periodic cleaning, angle checks, and system updates to ensure smooth working.

Ans.- No problem! We can install and configure wired LAN networks for more stable and faster connectivity.

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