FAQ's

Answers for Everything We Sell and Service.

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Ans.- Yes, we’ll check your adapter, drivers, and router settings to ensure stable Wi-Fi performance.

Ans.- Your satisfaction is our goal. If any issue remains, we’ll revisit or provide alternate solutions.

Ans.- We install all types — Dome, Bullet, PTZ, IP Cameras, Night Vision, and Wireless models — based on your needs.

Ans.- You just need a working internet connection and a basic operating system — Windows, macOS, or Linux.

Ans.- We support computers, laptops, printers, CCTV, routers, accessories, and many other IT products — from setup to troubleshooting.

Ans.- We offer free basic diagnosis in many cases. If a deep inspection or dismantling is required, we inform you beforehand.

Ans.- Yes, we provide monthly or quarterly reports showing service history, issues resolved, and system status.

Ans.- Not always. Success depends on the condition of the drive and data. We always try our best and inform you clearly after diagnosis.

Ans.- Yes, we usually bring common spares (RAM, SSDs, adaptors, cables, etc.) for quick fixes on-site.

Ans.- Definitely! We can optimize your system, upgrade hardware if needed, and clean up any unnecessary files or viruses.

Ans.- Yes, we troubleshoot recording issues, hard disk errors, and DVR/NVR faults to restore proper recording.

Ans.- Yes, we offer end-to-end CCTV solutions including camera installation, wiring, DVR/NVR setup, and mobile view configuration.

Ans.- Simple issues are fixed in a few hours. For complex problems or chip-level repairs, it may take 1–3 days.

Ans.- Yes, we can reconfigure your mobile app, update the firmware, and ensure remote view works smoothly.

Ans.- Yes, AMC saves time, prevents breakdowns, and reduces overall repair costs with proactive maintenance.

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