📍 Service Available in All Ahmedabad | 🚀 Same Day Delivery on Selected Products
FAQ's
Answers for Everything We Sell and Service.
Select the topic this FAQ belongs to.
Do you provide router and switch configuration?
Ans.- Yes, we configure new or existing routers, switches, firewalls, and modems — including port forwarding and access control.
How do I request remote support from 99Technologies?
Ans.- Just call or WhatsApp us! We’ll send you a remote link and assist you immediately.
What if my product is out of warranty?
Ans.- No problem! We provide affordable out-of-warranty repair and support services for most devices.
Is there a fee for remote support?
Ans.- Yes, there’s a small session fee based on the issue. It’s more affordable than on-site service.
What is included in IT product support?
Ans.- We support computers, laptops, printers, CCTV, routers, accessories, and many other IT products — from setup to troubleshooting.
How do I trust the technician visiting my home?
Ans.- All our technicians carry ID cards and are verified. Your safety and satisfaction are our top priorities.
What brands and devices do you support?
Ans.- We support all major brands like HP, Dell, Lenovo, Canon, Epson, Hikvision, TP-Link, and many more — whether it’s a computer, printer, or CCTV.
How much time does remote troubleshooting usually take?
Ans.- Most issues are resolved within 15 to 60 minutes, depending on the complexity.
Do you provide support for newly purchased products?
Ans.- Yes, we help with installation, driver setup, account login, and first-time use for new devices.
Is it safe to call a technician at home?
Ans.- 100% safe. Our technicians are verified, professional, and follow all safety protocols.
Do you recover data from Mac or Linux systems too?
Ans.- Yes, we support all OS types — including Windows, macOS, Linux, and Android data recovery.
Can I get support on weekends or after hours?
Ans.- Yes, remote support offers more flexible timing. Evening and weekend slots are available on request.
How do I book a home or office visit?
Ans.- Just call, WhatsApp, or fill out the request form on our website — we’ll confirm your preferred time slot.
Will you provide a bill or service report after the repair?
Ans.- Yes, we provide proper bills and reports for every service — transparent and reliable.
Which printer brands do you support?
Ans.- We support HP, Canon, Epson, Brother, Samsung, Ricoh, and many more — both old and new models.
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What Our Customers Say!
Hello Team,
I really appreciate the way you rendered the services to me in upgrading the laptop. It was completely hassle free and I didn't have to bother to go the centre and submit or pick up the laptop. Thank you so much for the services. Whenever I will see anyone is in need for these types of services I will undoubtedly give your reference. Keep going!!
Excellent Services . Basically repairing any1 can do but by checking the system and identifyingthe problem what needs to be done is the main knowledge whcih I will appreciate Balram is through on his topic. Keep it up Balram
आपकी सेवा बहुत ही फास्ट है और मैं आपकी सेवा से बहुत प्रसन्न हूं दोबारा मौका मिला तो मैं आपको ही सेवा का मौका दूंगा आप एक अच्छे सलाहकार की तरह काम को अपना समझ के करते हैं आपका काम बहुत अच्छा लगा आपको बहुत-बहुत धन्यवाद
Excellent Service......I am really impressed with the Hard work and Dedication 👍👍👍
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