Assist walk-in clients, manage service requests, and create lasting impressions.

Job Overview

99Technologies is seeking a proactive and technically sound IT Support Engineer (On-Site & Remote) to join our service team. The role demands a multitasking professional who can efficiently troubleshoot, repair, and support IT systems both on client premises and remotely. The ideal candidate should have a strong foundation in hardware, software, and networking, along with a customer-first mindset.

Responsibilities

• Provide remote and on-site support for desktops, laptops, and printers

• Troubleshoot system errors, OS issues, and application problems

• Perform hardware upgrades, replacements, and chip-level repairs

• Install, configure, and maintain networks (LAN/Wi-Fi)

• Support client devices with antivirus, utility software, and driver installations

• Coordinate appointments and service schedules with clients

• Maintain daily work logs and report technical findings

• Assist in IT AMC visits, network setup, and preventive maintenance

Required Skills

• In-depth understanding of computer hardware and Windows operating systems

• Experience with remote support tools (e.g., AnyDesk, TeamViewer)

• Basic networking knowledge (IP configuration, routers, switches)

• Familiarity with printers, scanners, CCTV, and peripheral devices

• Strong communication skills in Hindi, Gujarati, and English

• Time management, multitasking ability, and professionalism

• Customer-centric approach with analytical problem-solving

Salary & Benefits

• Salary Range: ₹13,000 – ₹20,000 per month (depending on experience & skillset)

• Work Timings: 10:00 AM – 7:00 PM (Monday to Saturday)

• Location: Based in Ahmedabad, with field visits across the city

• Benefits: Travel allowance, performance incentives, festive bonuses, training support

How to Apply

Via form on website